CUSTOMERThe Greek Foundation

Delivering Greek creativity worldwide with Pircel

The Greek Foundation case study

About

The Greek Foundation is a platform for contemporary Greek culture that also operates a curated online shop featuring publications, stationery and design‑led goods, serving customers in Greece and internationally.

Industry

Cultural Heritage & Retail

Headquarters

Greece

Founded

2021

Context

Audience and reach: cultural/design retail with DTC e‑commerce, plus interest in retail partners.

Shipping footprint: delivers by courier within Greece and internationally.

Objectives

Clear Shipping Options

Show clear shipping options (domestic and cross‑border) at checkout.

Centralized Operations

Centralize day‑to‑day shipping ops across multiple carriers.

Speed Up Fulfillment

Speed up fulfillment with bulk label creation.

Document Handling

Handle documents for international shipments (invoices, etc.).

Pircel Solution

The Greek Foundation checkout page with Pircel's rate solution displaying shipping options

Pircel's multi‑carrier solution for rates during checkout

Real-time shipping rates from multiple carriers displayed clearly at checkout, giving customers transparent pricing options for both domestic and international shipping.

Order sync + single dashboard

Orders mirror into Pircel automatically for labeling, pickup scheduling, tracking etc. Complete order management from one centralized location.

Bulk voucher (label) creation

Streamlined bulk label creation allows staff to generate and print shipping labels for multiple carriers simultaneously, eliminating time-consuming manual processes.

International document handling

Upload commercial invoices and attach to shipments at creation. Automated handling of required customs documentation ensures compliance and smooth international delivery.

Document upload interface for international shipments

Results

Greatly reduced manual effort in label creation

Greatly reduced manual effort in label creation, especially for FedEx, allowing staff to focus on higher-value activities and core business operations.

Faster fulfillment process

Staff generate and print labels for multiple carriers in one go, without hopping between carrier portals, dramatically speeding up the fulfillment process.

Smoother cross‑border operations

Fewer errors and smoother cross‑border handoffs: invoices and required documents generated automatically with the correct information.

Enhanced customer experience

Clearer checkout: Pircel's customer-first rate solution boosts shopper confidence and in turn increases the conversion rate.